Which remodeling company will make you happy?

Posted by webmaster

Feb 22, 2016

It's a problem that every business struggles with: "How do we make sure that the people our service fits with understand that we are perfect for them?"

Think about how much more wisely people choose a restaurant than a remodeler. They likely talk to their friends and family to get recommendations or, perhaps, go on line and check out reviews. Then they look at the menu, see the price, and decide if the menu looks interesting. For the most part, they know what they are going to get. So how do you know if a remodeling company is Ruth's Chris Steakhouse or Applebee's? Let's be realistic. Both are good restaurants but you can't expect the USDA marbled prime cut with whole main lobster to cost the same as the 2 for $20 menu.

You'll need to shift your thinking a bit. When calling on a remodeling company to inquire, think of it as an interview. Avoid calling only to "get an estimate." Your best bet is to look for a company whose services and philosophy matches your own. Contact a few companies before making appointments for them to come and look at your home. Let them know your goals and what your motivation is for your project. In other words, be specific. Rather than say, "I would like to have a bigger bathroom." You might say, "We would like to increase the storage in the bathroom since we have no place to store our linens. We would also like to make the shower bigger by removing the tub and creating a spa-like walk-in shower."

Establish your investment range on the phone and avoid asking for ballparks. If you were to tell us you were on a budget, it really doesn't tell us much. A budget could be any number and all projects have budgets. Be as specific as you can. This may be uncomfortable to discuss but it can truly be the difference in who you ultimately hire to do your work for you. Keep in mind, all projects are not created equal. Remodeling is custom so go with a remodeling firm that will do their homework in getting you a true price for your remodel and not an estimate (or a guess). There are also variables that each company handles differently such as timing, customer service, communication, safety, quality of craftsmanship, cleanliness, warranty, and so much more.

When you've found a few remodeling contractors that fit your criteria then it's time to schedule your visits and meet with them in person. Doing your research and being upfront about what you want out of your remodeling project will help you find a partner for your remodel that should save you time, stress, and potentially money.

Tags: trends , remodeler , estimate , bathroom remodel , investment , customer service , communication , safety , quality , warranty